USA - All orders ship within 5 business days of placement and delivery takes up to 7-10 business days depending on where you live. Most of the time your order will get to you within 5 business days of placing your order.
We are not responsible for any lost, stolen, or damaged shipments, all of these claims must made with USPS. Please double check your shipping address upon checkout, we are not responsible for undelivered packages due to incorrect address.
International - We ship internationally using USPS First Class International. Additional duties may apply to your package once it has entered your country, EMPIRE Merch is not responsible for these additional fees. It is the buyer's responsibility to know about their specific country's import laws and customs/duties. Customs law differs from country to country, so in some cases orders may also get chosen for inspection by customs which may also delay delivery.
We are not responsible for any lost, stolen, or damaged shipments, all of these claims must be made with the shipping carrier. Please double check your shipping address upon checkout, we are not responsible for undelivered packages due to incorrect address.
(Please note that these time frames do not apply to Pre-Orders. Refer to individual Pre-Order Product Pages for estimated shipping window)
Current Shipping Rates:
All sales are final. If there is a product defect or a problem with your order, please email us at firstname.lastname@example.org for the quickest response. Please include your ORDER # in the subject line.
Sales tax is charged to those orders shipped within the State of California. Sales tax is not charge to orders outside of California.